Overview
Increase connect rates and agent productivity while respecting compliance windows.
Problem
Manual dialing wastes time and yields low connect rates; inconsistent caller ID hurts pickup.
Solution
VoiceLink’s power dialer automates pacing, selects local-presence numbers, and enforces quiet hours & scrubs DNC lists.
How it works
Upload a campaign list, choose pacing (preview/power), enable local-presence pools by region, and set wrap-up codes with auto dispositions and retries.
Who is this for
Sales Ops
Collections
Expected outcomes
- Higher connects per hour
- Consistent compliance with calling rules
Key metrics
Connects per hour
Baseline
6 count
Target
14 count
Wrong-time violations
Baseline
5 count/mo
Target
0 count/mo
Gallery
Downloads & templates
Case studies
SaaS SDR team doubles connects
Local presence + power pacing improved pickup rates.
Software SMB NA
Security impact
- Lead phone numbers & dispositions · PII: yes (contact numbers)
Compliance
- TCPA/Ofcom quiet hours & DNC scrubbing
- CNAM/SHKEN attestation management
Availability & next steps
Business
Enterprise