Overview
Measure volume, engagement, time-to-response, and policy hits; auto-send weekly digests.
Problem
Leaders lack visibility into how teams communicate and resolve issues.
Solution
InsightLake boards summarize activity and responsiveness with drill-downs and scheduled email/DM digests.
How it works
Enable the Channels board, add goals (e.g., median reply < 2h), and subscribe leaders to weekly digests. Export CSVs for deeper analysis.
Who is this for
Team Leads
Ops / PMO
Execs
Expected outcomes
- Data-driven coaching and resourcing
- Earlier detection of unhealthy channels
Key metrics
Median reply time (workspace)
Baseline
85 minutes
Target
30 minutes
Engagement (contributors/channel)
Baseline
6 count
Target
12 count
Gallery
Security impact
- Aggregated message and policy metrics · PII: none (aggregates)
Compliance
- SOC2
Availability & next steps
Free
Pro
Enterprise