Overview
Use configurable workflow steps, reviewer roles, comments and versions before content reaches publication.
Problem
Sensitive or high-visibility content requires review history and explicit business approval.
Solution
EngagementHub combines platform permissions with configured reviewer-role steps for approval decisions.
How it works
Editors submit content, reviewers inspect the approval request and current step, add comments or request changes, and approve in order. Content versions and approval history remain linked to the content record.
Who is this for
Editors
Reviewers
Publishers
Expected outcomes
- Permission and reviewer-role checks on approval decisions
- Ordered workflow steps
- Editorial comments and content versions retained with the record
Key metrics
Approval decisions linked to request and step
0 %
100 %
Approved content with completed required workflow
0 %
100 %
Content edits represented by version history
0 %
100 %
Gallery
Security impact
- Content versions, approval requests, approval steps, reviewer roles and comments · PII: Workspace user identifiers are stored for authorship, review and approval audit
Compliance
- Workspace-scoped application permissions and trusted execution context
- Operation/resource authorization for application calls
- Auditable workflow, queue, event or interaction records for this use case
Availability & next steps
Business
Enterprise