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Bulk import/export for replatforming | Knowledge Base / FAQ

Knowledge Base / FAQ

Bulk import/export for replatforming

Use CSV/JSON bundles to move content in/out safely.

Bulk import UI
Validate then import

Overview

Use CSV/JSON bundles to move content in/out safely.

Problem

Manual copy/paste introduces errors and breaks links.

Solution

Structured bundles validate fields and preserve locale/tags and attachments.

How it works

Export a sample bundle to learn the shape; then import drafts at scale. Validation highlights missing fields and broken asset links before publish.

Who is this for

Ops Docs Writer

Expected outcomes

  • Faster migrations with fewer errors
  • Consistent metadata across systems

Key metrics

Import validation error rate

Baseline

12 %

Target

3 %

Time to migrate 100 docs

Baseline

7 days

Target

2 days

Gallery

Bulk import UI
Validate then import

Downloads & templates

Case studies

GovTech migrates 800 docs in 5 days

CSV → drafts → staged publish with QA gates.

Public Sector Enterprise APAC

Security impact

  • Article text, tags, locale, attachments; stored securely

Compliance

  • GDPR
  • SOC2

Availability & next steps

Pro Enterprise