Overview
Send PCI‑safe payment links, track status via webhooks, and auto‑tag/resolve on success.
Problem
Agents share ad‑hoc links and lose track of payment outcomes; PCI risk rises.
Solution
Use PayStream to generate hosted checkout links with status updates posted to the session.
How it works
Connect a processor, insert payment requests from the composer, and let webhooks update the session/ticket in real time.
Who is this for
Billing Ops
Support Ops
Expected outcomes
- Faster collections without leaving chat
- Clear audit trail for payments
Key metrics
Time to collect
Baseline
60 minutes
Target
10 minutes
Payment status mismatches
Baseline
12 count/mo
Target
0 count/mo
Gallery
Downloads & templates
Case studies
D2C brand speeds refunds & charges
Chat‑native payments shortened resolution loops by 50%.
D2C SMB EU
Security impact
- Payment status webhooks & metadata (no PAN) · PII: minimal
Compliance
- PCI‑N/A (tokenized links; no PAN stored)
Availability & next steps
Business
Enterprise