Overview
Match authorizations, captures, refunds, and disputes to orders automatically.
Problem
Payment mismatches and manual reconciliation create finance backlogs and customer pain.
Solution
OrderFlow listens to payment webhooks, updates order balances, and surfaces exceptions with one-click fixes.
How it works
Connect Payments, review the Recon dashboard, and link or correct outliers. All actions log to the order timeline.
Who is this for
Finance
Support Lead
Expected outcomes
- Cleaner month-end close
- Fewer billing tickets
Key metrics
Unmatched payment events
Baseline
120 count
Target
5 count
Time to resolve exceptions
Baseline
72 hours
Target
12 hours
Gallery
Downloads & templates
Case studies
GroceryShip closes month-end faster
Exception queue near-zero by EOM.
Grocery Mid-market NA
Security impact
- Payment events (tokens/IDs only) · PII: customer contact
Compliance
- PCI-N/A (no PAN stored)
- SOC2
Availability & next steps
Free
Pro