About this app
Enterprise-grade omnichannel agent console offering ticketing, collaboration, AI-powered assistance and deep analytics, seamlessly integrated into Velaxe OS.
Updated on
15 Aug 2025
Data safety
Stores conversation transcripts, agent actions and customer metadata; encrypted at rest and in transit.
Data shared with third parties
This app may collect: customer support interactions, usage analytics
Data retained per workspace policy; backups encrypted with AES‑256.
You can request that data be deleted
Ratings & reviews
Verified reviews
928K reviews
Robert Aroney
This was my go-to app for scanning documents quickly and easily, for many years. Until 2025 arrived and Microsoft automatically linked the app to my work (Teams) account, and now personal files scanned through the app are being uploaded to my work, and then access to view or download or share the files is blocked (unless I wanted to share them with work colleagues who have no business seeing them). Well done for completely breaking a wonderful product and making it useless to me.
84 people found this review helpful
Robert Aroney
This was my go-to app for scanning documents quickly and easily, for many years. Until 2025 arrived and Microsoft automatically linked the app to my work (Teams) account, and now personal files scanned through the app are being uploaded to my work, and then access to view or download or share the files is blocked (unless I wanted to share them with work colleagues who have no business seeing them). Well done for completely breaking a wonderful product and making it useless to me.
84 people found this review helpful
Robert Aroney
This was my go-to app for scanning documents quickly and easily, for many years. Until 2025 arrived and Microsoft automatically linked the app to my work (Teams) account, and now personal files scanned through the app are being uploaded to my work, and then access to view or download or share the files is blocked (unless I wanted to share them with work colleagues who have no business seeing them). Well done for completely breaking a wonderful product and making it useless to me.
84 people found this review helpful
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